We built a copilot. Our customers needed a control plane.
What we learned from our first customers about where AI actually fits in their products.
Read more →Thoughts on the future of product, AI, and support.
What we learned from our first customers about where AI actually fits in their products.
Read more →Terraform moved infrastructure from console clicks to version-controlled files. Product actions can move the same way.
Read more →The difference between “answers” and “outcomes” is a tool layer. Most copilots stop at retrieval. Your users won’t.
Read more →An open source copilot that turns user requests into completed actions, right inside your app.
Read more →Most copilot advice stacks frameworks. One SDK is enough.
Read more →The question everyone asks is 'what handles both frontend integration and backend orchestration?' The answer is simpler than the question.
Read more →People keep landing on CopilotKit + LangGraph + a vector DB. Here's what that stack is really buying you, and what disappears when the browser is the execution runtime.
Read more →Moving beyond support deflection to build a semantic interface for your features; essentially, Cursor for your own product.
Read more →How Mark and JJ ended up building Pillar.
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